Sometimes like any electronic you may have the need to do a fresh install of your software. We will most likely direct you to this point from the Facebook support but here are the steps to follow.
My box froze
• This step is typically fixed by simply exiting Kodi and re-entering Kodi. Simply done by Double clicking the Red Kodi Button on your remote. Or if you use a keyboard then its FN+F11
How do you clear KODI Data?
• Press home button on remote / StreamSmart tools / clear data. Now press home button, go back into kodi and run your wizard again.
How do you do a factory reset?
• Press home button on remote / StreamSmart tools / factory reset / yes. Now press home button, go back into kodi and run your wizard again.
How to Hard Pin Reset my box
• Unplug Your box
• Stick a Paperclip or tiny round tip screwdriver in the back right hand side of the box. ( You will notice a small hole)
• Plug box back in to power and hold the pin down for 8 seconds
• Release the pin/ choose "wipe data-factory reset"/yes wipe all data
• When this is done choose "reboot"
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