Follow

How to clear data, factory reset and hard pin reset



Sometimes like any electronic you may have the need to do a fresh install of your software.  We will most likely direct you to this point from the Facebook support but here are the steps to follow.

My box froze
•  This step is typically fixed by simply exiting Kodi and re-entering Kodi.  Simply done by Double clicking the Red Kodi Button on your remote.  Or if you use a keyboard then its FN+F11

How do you clear KODI Data?
•  Press home button on remote / StreamSmart tools / clear data. Now press home button, go back into kodi and run your wizard again.

How do you do a factory reset?
•  Press home button on remote / StreamSmart tools / factory reset / yes. Now press home button, go back into kodi and run your wizard again.

How to Hard Pin Reset my box
• Unplug Your box
• Stick a Paperclip or tiny round tip screwdriver in the back right hand side of the box. ( You will notice a small hole)
• Plug box back in to power and hold the pin down for 8 seconds
• Release the pin/ choose "wipe data-factory reset"/yes wipe all data
• When this is done choose "reboot"

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request

8 Comments

Please sign in to leave a comment.